Workflow and workflow template.
A workflow describes how a type of work moves from a goal to an outcome. A ready-to-use workflow provides a starting point; teams can adapt it or create a new workflow, within the capabilities of their plan.
People, agents, and responsibility.
People may set direction, review work, make decisions, or handle exceptions. Agents may carry out defined steps. A workflow makes those responsibilities visible — so everyone can see who owns what.
Inputs, connected systems, and models.
A workflow uses the information, systems, and model/provider connections available and approved for it. The supported options depend on the current product configuration and the plan.
Results and review.
The workflow returns its result to the next step or reviewer. What is retained — the outcome, the decisions, and the working — is agreed as part of the workflow's design.